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About breeeze

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  1. Wtf is Microsoft thinking, they put a USB port into their Surface charger but don't give it enough power to load both my phone and Surface at the same time, eventhough it says so on the support page and when I call them they say "Oh it's actually only for "standard" phones not for smartphones". I don't even know what to say now.

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    2. Enroh


      Surface or Surface Pro for clarity? I have the Surface Pro 3 and the USB port on the power brick does charge these "smartphones" I have had since I bought my SP3  (iPhone 6+, Lumia 1520, Nexus 6)

      I would not think the charger would be different between the Surface or Surface Pro though. Is it?

    3. breeeze


      Surface Pro 4 i5, not sure how the chargers are different though, but it definitely should charge any phone properly, I'm pretty sure the support guy was just trying to get rid of me. Consensus on Reddit was "some work, some don't" and I should contact support to get a replacement, I'll probably go the "blame them on social media" approach that sadly seems to be one of the few ways to get proper support these days.

    4. Enroh


      yeah that should be working - mine dishes out 12v/2.5A so unless they changed it should work. Perhaps you do have a faulty unit Either way you are within 1YR support anyways (assuming you did not buy extended that is) - as for support, MS Canada is pretty good. Not sure where you are though but you should not have an issue getting a replacement.

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