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It is unbelievable how WG support is worse than the hijacker. My account remains locked and they are now ignoring my messages for 48 hours. I've paid their company over a thousand euros over the years. But the worst thing is the hours I put on that account. I'm gonna escalate this as much as it goes. I wouldn't put it past them if someone of them got in my account. It wasn't some random guy when he played 279, chieftain and ranked battles reward tank.
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You should learn from other ppls mistakes. Customer support will not help you if someone has your password.
From their position: Who says you didnt share or sell your account? There are lots of ppl selling accounts to strangers and then hijacking them back.
You fucked yourself in the *** when you started a dispute. If they give you your account back, consider yourself LUCKY.
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@Bobi_Kreeg They can confirm it's me, it doesn't even require that much effort. First of all I gave them screenshots and PDF of my paypal transactions. That means that the hijacker would have to have access to my paypal and mobile phone. They just don't want to bother.
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After I got hacked and asked WG to help me restore my account they told me they can't do that and when I pushed a bit more they told me that no one else logged in to my account and threatened to ban me for account sharing. I cannot fricken believe this.
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@Bobi_Kreeg I live alone and I previously resided with my parents. My log in info is only in my head. No one else has access to my PC. :/
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After I continued to push them, they replied now that after a second inspection they did see some suspicious activity... and locked my account. They need information like who my internet provider was when I registered... almost a decade ago, I don't remember. Asked If I had used bonus codes and what they were, well yeah but again I don't remember what they were for. Luckily they asked for proof of payment through paypal for an old transaction. THAT I could provide. Lets see how this goes.
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Someone in the last 24 hours, somehow got my password, took my account for a joyride, played a couple of games in the ranked battles reward tank, bought some things that couldn't find out what they were and left. I feel violated and curious as he wasn't overly malicious.
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@sundanceHelix No, I run it on everything important but I didn't think I would need it for WOT. I do now. I will change any similar passwords as well.
What are the chances WG restores my account to how it was a day ago?PS. Client doesn't ask for the 2FA code though, which kinda defeats the purpose
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For fucks sake when did Frontline stage 2 even start and it's already over? 0 fucking announcements. RIP now getting 2 rewards tanks.
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@Snoregasm2 Yeah, I have all the tier 10 reward/special tanks except the Foch155 which I hope it might make an appearance some day. I got the patriot, the tier 5 M10, the M4 and I might get the Guard soon. And to think I gave 43k for the chieftain the first time around.
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