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37h

Regarding Banned Accounts, glhf

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EDIT: EVERYONE IS BEING UNBANNED RIGHT NOW. MYSELF AND SEVERAL D-O-S, SHOJO, ETC. HAS BEEN UNBANNED, AND EVERYONE ELSE IS BEING UNBANNED RIGHT NOW.

 

The clam leader of Shojo messaged a mod or something about something and idk what the fuck he said. But this is le response he got 

 

Hey Lewd,

No one is getting a permanent suspension unless they have a long history of rule violations.
The  permanent suspensions went out to stop the situation, and suspected alt's were also suspended to prevent continuing the situation on alt accounts.
Some players were flagged as suspected alt's because they shared account information with someone that that was involved from our investigations.

Many players have already started having their suspensions removed, I have 2 of my CSR's performing thorough investigations right now and removing the suspension from involved players and/or players that were suspended due to being flagged as an alt.

I fully understand just having fun, I'm one of the biggest trolls here in our office, but many times its hard to tell whats trolling and what isn't in these situations.
We had a similar situation at the turn of the year, right at the turn of the new year for us when the players knew moderation staff probably wasn't watching.
18 people got banned in that situation for about 3 days, and only one player retained a permanent suspension.
I just came in to work this morning to find out parts of what happened, and have made it priority today to get it sorted out.

I think the end result is many player will simply have the ban lifted as time served for tomfoolery, a few may get a few days vacation and I hope we can all walk away from this without any hard feelings.

If by chance my morning crew has missed anyone, please have them send in a penalty appeal ticket, and message me the ticket ID.

Thanks for letting me know what happened with your clan.

 

 

Edit:

http://imgur.com/a/PzNiS

Faith in Wargaming = Restored.

Edited by 37h
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Holy shit it actually looks like War Gaming replied with a HUMAN instead of the generic copy paste bullshit..........

That's what I thought, it brought hope to getting my account back

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So uh...

what happened? From the message I get something about alts

Went to General Chat

Trolled Mods

Spamming was real

Went to far

Bans Incoming to cool things down

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People that do that should get banned no question ask , troll or not you people take it to far and then cry when you get what you deserve, GROW UP!

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Exactly, the bans were simply used to simmer down the situation.

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you guys are lucky you're getting your accounts back. WG could have easily just left the bans on and blanket it with generic customer support messages.

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I have never seen such a professional support response from WG before.

I am literally stunned.

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Apparently part of the reason was because of porn.

Tama, we know you're one of them ( ͡° ͜ʖ ͡°)

https://thearmoredpatrol.wordpress.com/2015/07/01/shoujo-and-mahou-were-banned-because-of-huge-hentai-galleries/

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Apparently part of the reason was because of porn.

Tama, we know you're one of them ( ͡° ͜ʖ ͡°)

https://thearmoredpatrol.wordpress.com/2015/07/01/shoujo-and-mahou-were-banned-because-of-huge-hentai-galleries/

W-what are you implying?! This is false! SEBASTIAN I'M COMING FOR YOU.

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And shoujo calls me cancer

Ķeķ                                                                          

 

They arent wrong.

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And shoujo calls me cancer

Ķeķ                                                                          

 

They arent wrong.

true, but they're being hypocritical

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Where to start? ok! Let's recap, Last night 6/30/2015, some light hearted trolling, escalated and roughly 30+ accounts were given permanent suspensions. The escalation happened due to players avoiding chat sanctions with alt accounts and moving a general chat issue to harassment of moderators on our forums. This is not the first time this has happened. Specifically its the third time, and I would like to put and end to this and move on.

This message is being sent to the clan leaders of the primary antagonists. The majority of accounts are in the process of having the permanent suspensions lifted, and a few other's will retain a chat suspension for a few days.

This is a decision I have made, in an attempt to squash this behavior and move on with no hard feelings. The behavior is question is not some light trolling, but more specifically is detailed below.

Coordinated general chat take-overs disregarding moderators

Spamming racial slurs and profanity in general chat.

Circumventing account restrictions with alts only to PM/Harass Wargaming staff

These three things will not be tolerated, and I feel at this point the Moderation staff acted appropriately in these scenarios based on what I have seen in our logs. Please let your clan members know that what could have only been a one day chat ban, resulted in a game ban due actions they took. I'm sure each member is aware of what they did. Below you will find a list of the main protagonists involved according to our investigations:

[redacted]

All of these players are going to be treated with zero tolerance moving forward as some of the activities pulled from our logs are unacceptable. Also, exploiting our systems to circumvent punishment has not gone unnoticed. I used to do the same kinda things back in the UO days, and ran with a group of cats that acted in a similar fashion. Please remember though, that behind each monitor there are people, and while they work for Wargaming, they are not an entity for entertainment like Wargamings products, and I won't stand for my staff being treated poorly. (They're my clan-mates)

Now, I know that most times, actions like this are not done without reason, however I feel that our moderation staff and our CS staff have been pretty fair.

What the mods said if anyone's interested. Excuse the shitty formatting, this was copied from clan chat

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