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_Dean_

New Ryzen PC, help with freezing issue

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10 hours ago, Folterknecht said:

@_Dean_  Any luck with the reinstallation of W10?

I haven't had the time to try it yet but I should be able to try it tomorrow. 

My mounting kit for the cryorig h7 came in today as well so I'll install that tomorrow and then reinstall windows

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What I find weird is that if I enable the game boost feature in the BIOS my VID considerably goes down even though my cpu goes up to 3.6MHz

VID.PNG

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Well - as long as the VCore under load and idle behaves ... . VID seems to be bugged with Ryzen atm.

                                                        

Had an other idea while sitting on the throne - set you RAM speed/timings manually to:

2133MHz 15-15-15-36 -50 (RC) 1T like the profile displayed in your screenshot before you try reinstalling.

This is the JEDEC standard for DDR4.

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I believe it also happened when I had it set to 2133.

I might have found the problem. MSI Afterburner is showing some pretty high usage on my GPU. Should it really be using 100% of my GPU at times?

gpu.PNG

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51 minutes ago, _Dean_ said:

I believe it also happened when I had it set to 2133.

Did you use automatically applied RAM settings or did you set it (all) manually ... 

51 minutes ago, _Dean_ said:

I might have found the problem. MSI Afterburner is showing some pretty high usage on my GPU. Should it really be using 100% of my GPU at times?

Nope - ingame 100% GPU usage is a "good" thing

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I tried setting my memory timings you suggested. The first game I went into it full on froze instead of just a 5-20 second hang up. That's the first time it has ever froze like that.

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5 hours ago, _Dean_ said:

I tried setting my memory timings you suggested. The first game I went into it full on froze instead of just a 5-20 second hang up. That's the first time it has ever froze like that.

Could it be that we finally have found something ...

 

What happens if you load "Optimized Defaults" in BIOS?

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2 hours ago, Folterknecht said:

Could it be that we finally have found something ...

 

What happens if you load "Optimized Defaults" in BIOS?

Currently in the middle of a clean install. Installed win 10 and the chipset driver but then I had to go to work. When I get off in 5 hours I'll finish the rest of the drivers I'll test and see if any things changed. If not then I'll see what changing ram timings/speeds influences. Do I need just the chipset, Ethernet, sound, and gpu drivers or anything else as well?

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Same issue after a clean install and drivers being downloaded. Tried with default timings for the ram and it defaults to what speed you asked me to try out.

I just enabled xmp in the bios and am now running it on profile 1 at 2933 with 16-18-18-36 timings (profile 2 is 3200 and doesn't post.) Could me not using Samsung b die chips cause any freezing problems? It seems unlikely but Ryzen is known to work better and be able to run at higher ram clocks with them. Hynix by what I've heard are near impossible to get to run at 3200 atm(and possibly in the foreseeable future)

I'm hoping it doesn't freeze up with xmp enabled but I'll keep you updated

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10 hours ago, Folterknecht said:

That's what I got installed currently. I made sure to use those when I reinstalled windows.

what do I do next? Do I buy a different ram kit and test that out or do I just rma the motherboard? Or something else entirely?

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Before you do anything how does the board behave with only 1 stick of RAM installed?

 

That aside, I 'm leaning toward a different motherboard. Ofc if you have a friend near by where you could borrow his RAM (DDR4) for testing purposes ...

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Now should I go through msi to return it or go through who I purchased it from(amazon.) I'm assuming amazon since it's going to ship quicker through them?

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26 minutes ago, _Dean_ said:

Now should I go through msi to return it or go through who I purchased it from(amazon.) I'm assuming amazon since it's going to ship quicker through them?

 

Don't know - sorry. Maybe you are able to get your money back through amazon and purchase a different board?

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4 minutes ago, Folterknecht said:

 

Don't know - sorry. Maybe you are able to get your money back through amazon and purchase a different board?

Yeah I should be able to I've had the board for less than two weeks. Any suggestions for a different board?

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23 minutes ago, _Dean_ said:

Yeah I should be able to I've had the board for less than two weeks. Any suggestions for a different board?

 

Honestly - I'm not really impressed by these AM4 boards, big part of the blame here goes to AMD though and not the board manufacturers as they struggle with the same mess as the customers while trying to fix all that broken shit without making erros themselfs.

 

Personally I 'd go X370 - especially considering the supposedly long life span of the AM4 platform. You might find yourself somewhat limited in future when it comes to pushing newer AM4 CPUs (Zen 2) to their limits with the B350 boards basic layout.

ASRock X370 Taichi (also incl. external clockgen. which might enable you to get more out of your RAM)

 

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I was looking at the taichi initially but it's always out of stock sadly. Also not sure how accurate it is but my observation basically shows that the longer I have the pc turned on the less likely it is to freeze.

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So good news is that I haven't had any crashing since I last replied, but during that time I haven't turned off my pc once.

I'll try and see what happens when I turn it off and leave it off for half a day or so this weekend to see whether or not it still crashes after starting a game after booting up.

I've set up auto notify and check daily for the Taichi but still no luck. I may just end up buying a different high end x370 board if I can't get it in the next week just so my 30 day return period on this one doesn't run out. Any tips for Taichi alternatives?

 

Edit: I was able to buy the Taichi on Superbiiz so I should hopefully not have anymore problems. Also it's going to be a fun experience overclocking my CPU for the first time when it comes in.

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@Folterknecht since it's running smoothly now is it still possible to be attributed to a hardware issue fixing itself or is it more likely to be a software/driver issue? The only thing I did to fix it was leave it turned in for a few days?

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